It feels as it's a server issue or something like that from you guys as it also affects other people too and not a local problem on my end. I've also done a complete reinstall of Windows and the same issue occurs. Firewalls, antivirus scanners and pop-up blockers can also interfere with a download. Make sure MyDrive Connect is allowed access to the Internet by the security software. I know that my friends also have similar issues, not only starting the client but also when browsing in the different tabs like Shop etc it can take forever most of the time to progress and if I'm looking to purchase anything it's much faster to go to your website to do that instead. Also, if you are using a public network, the network may have an unstable Internet connection which can cause a download or an installation failure.
Reinstalling the app doesn't help resolve this issue. The same issue appears both in Windows 10 & 11. Takes sometimes a minute or two before it opens up and you can continue to your Library. I've tried to reinstall Ubisoft Connect, as well as restarting my computer and testing other applications such as Steam, Battle net etc and none of them I experience the same issue like the Ubisoft Connect. I'd like to report that the Ubisoft Connect is extremely slow when you want to start it, and it starts to 'initializing'. I cant remember if you need your TomTom connected to do this or not but Im thinking you do. Select the update which should be listed in the My Updates and New Content.
#TOMTOM MYDRIVE CONNECT VERY SLOW DOWNLOAD INSTALL#
I've chosen to install Ubisoft Connect & the games under another hard drive, does the cache folder still get created under the C : drive perhaps? Log into your MyDrive Connect software, Click on My Content near the top center.
I've tried to do the steps which you recommended me to do but regarding the first guide on emptying the cache of Ubisoft Connect client I have an issue, when I visit the folder "Ubisoft/Ubisoft Connect" there is no cache folder there just Ubisoft Connect & Uninstall.
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